HOA Management Transition - Frequently Asked Questions

Why is the HOA changing management companies?
The Board of Directors conducted an evaluation of current and future community needs and determined that a change in management would better support service, communication, and operational efficiency for Wyndham Hill.

When will the new management company take over?
PS Property Management will officially begin management services on July 1.

Who is the current management company?
Spectrum Association Management will continue to manage the community through June 30.

Do I need to do anything right now?
No action is required at this time. Additional instructions will be provided prior to July 1 if any changes are needed.

Will my HOA dues change because of this transition?
No changes to HOA dues are being made as part of this management transition.

How will I pay my HOA dues after July 1?
Payment instructions, including any updated payment methods or portals, will be provided prior to July 1.

What happens to my existing account balance or payment history?
All account records, including balances and payment history, will transfer to the new management company to ensure continuity.

Who do I contact with questions before July 1?
Until June 30, homeowners should continue to work through Spectrum Association Management for standard HOA matters.

Who do I contact after July 1?
Beginning July 1, all HOA-related inquiries, including dues, architectural requests, and compliance matters, should be directed to PS Property Management. Portal membership and contact information will be shared during the transition period.

Will there be any interruption in HOA services?
The Board is working with both management companies to ensure a smooth transition with no disruption to essential services.

What happens to ongoing Architectural Review Committee requests?
Any active or pending requests will be transferred to the new management company for continued processing.

Will existing violations or compliance notices carry over?
Yes. All existing compliance matters will remain in effect and will be managed by the new company after July 1.

Is the HOA Board changing?
No. The Board of Directors remains in place. Only the management company is changing.

Why wasn’t the community asked to vote on this change?
The selection and management of the HOA’s management company is a responsibility of the Board of Directors as part of its operational duties.

How can I stay informed during the transition?
Updates will be shared through official HOA communication channels.

Can I submit questions about the transition?
Yes. Homeowners may submit general questions through the HOA website. Responses will be reviewed and posted publicly to ensure consistent communication for all residents. Questions can be asked here: https://wyndhamhill.com/

Will my homeowner portal or login change?
If a new homeowner portal is implemented, instructions for access and setup will be provided prior to July 1.

Will vendors or community services change?
At this time, no immediate changes to vendors or services are anticipated as part of the transition.

What is the goal of this transition?
The goal is to improve responsiveness, communication, and overall management support for the Wyndham Hill community.

Will additional updates be provided?
Yes. Additional updates and details will be shared as the transition date approaches.